HOW We Serve

Virginia Tech Services, Inc. was created on July 1, 1968 as a non-profit, non-stock corporation to provide certain support auxiliary services for Virginia Tech and the surrounding community. Virginia Tech Services, Inc. serves Virginia Polytechnic Institute and State University by providing textbooks, general books, computers and computer supplies, clothing, logo clothing and gifts, office and school supplies, and other services to the university community. In addition, we generate funds to help enrich the educational environment at Virginia Tech. Each year, surplus funds are transferred to the Virginia Tech Foundation to fund scholarships and facility improvements.  

In 2019, Virginia Tech Services, Inc. partnered with Follett Higher Education Group in the operation of our on-campus and off-campus retail locations.  Follett is the largest campus retailer for higher education and offers many additional resources to provide savings and success to students.

The corporation operates many retail stores including:

Hokieshop University Bookstore

Hokieshop Volume Two Bookstore

Hokie Centric

VT Starbucks

Computer Service Center

Stadium and Coliseum Clothing and Gifts

In addition, the corporation oversees:

Campus Soft-Drink Vending Services

Campus Snack-food Vending Services

Student Laundries

From time to time, Virginia Tech Services, Inc. may expand to include other facilities of operation.

Virginia Tech Services, Inc. policy is established by a Board of Directors consisting of Faculty, Staff, and a representative from the Student Body. This board and its Executive Committee meet as often as necessary to review and evaluate Virginia Tech Services operations as well as to set policies.

Key operational features of Virginia Tech Services, Inc.:

• Operated independently and receives no financial support from the university or from the Commonwealth of Virginia. 
• Personnel work directly for the corporation, are paid by the corporation, and are not employed by the State of Virginia. 
• The corporation does its own purchasing and accounting. 
• The corporation pays all expenses through its own bank accounts. A certified public accounting firm performs an annual external financial statement audit for Virginia Tech Services. 
• The corporation also participates in the Corporate Internal Audit program, which provides more detailed control analysis and operational reviews. Both the external auditors and Corporate Internal Audit report their findings to the Virginia Tech Board of Directors.

Key focal points of Virginia Tech Services, Inc.:

• Serving more than 37,000 students and approximately 10,000 faculty and staff members; a responsibility which each employee shares and is proud to serve. 
• Playing an active role in promoting and supporting university and student events through sponsorships, advertising, displays, personal appearances, and other appropriate means. 
• Striving to achieve and maintain the highest order of excellence and to be a feature of the university community that its members point to with pride.
• Supporting a continuous purpose to reach beyond minimum standards toward an ever-present goal of excellence through advanced goals and objectives.
• Promoting the quality of student services to further the attraction and retention of students at the University.

Key financial elements of Virginia Tech Services, Inc.:

• Annual sales in recent years in the millions of dollars. 
• From 1968 to 2023, initiating transfers in excess of $51 million in surplus funds to the University. 
• Surplus funds are used for student-related purposes as designated by the University such as:
  • Scholarships
  • Facility improvements (such as Squires Student Center renovation and Torgersen Hall Advanced Communications and Information Technology Center construction)
  • Other projects that benefit the campus, students, and the surrounding community. 
• Total funds have grown to $56 million through sound financial management.

Virginia Tech Services, Inc. is proud to be of service to the Virginia Tech community and to fulfill its corporate mission and its charter function.